Personas
Development of personas in an integral part of the discovery process. During the Knife River website discovery sessions, personas were developed to help champion how key user groups would move through the website. Those primary user groups were represented by the following personas:
Jenny Waters
Age: 37
Work: School teacher
Family: Married, no children
Location: Boise, ID
Character: Outgoing, confident,
enjoys the outdoors.
Introvert
John Popich
Age: 52
Work: Foreman/contractor
Family: Married, grandfather
Location: Portland, OR
Character: Gruff, nothing but business with his crew, seasoned at solving contracting problems
Daryl Davidovich
Age: 30
Work: Asphalt truck driver
Family: Single, in a relationship
Location: Cheyenne, WY
Character: Works hard, plays hard, reliable